Andy Walker, General Manager of Butterscotch.com, founder of Little Geeks (photo by Glenn McKnight)
The 3rd annual One Web Day celebration was a great success. We were proud to be a sponsor and celebrate both at our headquarters in Toronto, and later in the day with with the larger Toronto Internet community at an evening social event.
Our computer drive for Little Geeks was quite successful as well with donations received from Tucows employees and from the local community as well. We delivered the donated computers, scanners and laptops to the Little Geeks team to be refurbished and, eventually, to be delivered to kids who need them. You can still help out by making an online cash donation to Little Geeks.
Next year, OWD Toronto’s event is expected to build on the great vibe created. We will invite you to join us in the celebrations. Save the date: September 22, 2010.
One Web Day is here! Join us in celebrating this year’s theme: One Web. For All. Tucows believes: “The Internet is the greatest agent for positive change the world has ever seen.”
Tucows Supports Little Geeks and Internet Access
This is our second year celebrating One Web Day. Our focus is on Little Geeks and helping provide Internet access and computers to those who don’t have computers. Through Little Geeks we aim to provide computers to those who wouldn’t normally be able to afford them. Tucows is a strong supporter of Little Geeks which was founded by Andy Walker who runs Butterscotch.com, an online video network that is a part of Tucows Inc.
We are opening our doors this afternoon to take donations from the general public. More information on the kinds of systems that we’re interested in can be found on the Little Geeks website. In general, Little Geeks is seeking Pentium IIIs or G3 Macs or better. System parts also welcome. Tax receipts will be issued for computer donations. Cash donations for Little Geeks are also welcome.
What: Drop off your used computer systems to be refurbished and given to those in need right here in the Greater Toronto Area. Cash donations are also welcome. When: September 22, 2009 from 1 p.m. until 5 p.m. Where: Tucows Head Office, 96 Mowat Ave., Toronto, M6K 3M1 (view on Google maps)
One Web Day Toronto Evening event
Tonight we’re joining the Toronto Internet community to celebrate One Web Day. There will be some cocktails and food sponsored by Tucows, Mozilla and WikiDOMO.
Leading up to One Web Day there were a number of creative projects including the
“I Love the Web Poster-and-Picture-Fest“. The idea was to grab a poster and take some pictures with it to celebrate. See all the great pictures on Flickr. We have an event later today at the Tucows head office and will be taking photos with posters too. Join us by taking pictures with your organizations.
One Web Day Toronto Evening event
Here’s a great OWD video that includes posters and pictures:
Editor’s note: Heather is a Customer Communications Representative at Tucows. Her many responsibilities include handling customer and emergency communications, drafting incident reports and taking care of special technical communications. If you’re a Tucows customer, Heather plays an integral role in keeping you informed about the status of Tucows various services.
Last week, I was given the opportunity to visit Q9, one of Tucows‚Äô data centres. Every day I write about our products and service in status updates, maintenance windows and customer reports. Tucows infrastructure hardware — including our servers, routers, storage device and data centres — have become so familiar in my day-to-day tasks that I find myself thinking about them like actual live staff members.
Seeing the strength of the Tucows network, from the fibre drop to the servers, is a rare treat. Tours of Q9 are infrequent for security and logistical reasons. Access to the site is strictly controlled with only highly technical staff members granted security clearance to the data centre and our cages. Our Network Operations Centre (NOC) and Operations teams at Tucows headquarters conduct monitoring with a number of sophisticated remote systems. We also have staff who stay onsite at each of our data centres to coordinate with multiple sites and the team back at headquarters.
Q9′s data centre is built with the highest caliber of technical security: bullet resistant glass and biometric entrances with access cards are among the authentication and verification steps that must be complete before entering the areas of the cages. Q9 has strict protocols for site usage and visits. Surveillance includes cameras covering every angle and extensive onsite and offsite monitoring. There are mantraps that use biometrics to protect access to designated areas. The chamber has a biometric fingerprint unit that (whether imagined or not) felt like a current went through me when I touched it for validation scanning. Let’s face it: my inner geek loved the chance to see the hardware of the layer 3!
Our cage is large, with rows and racks of servers, massive storage devices, routers and cables. We use the best of the best equipment, including NetApp, for storage devices. Being a trained Library and Information Technician, I was extremely impressed with the labeling of every device with Dewy-Decimal-like meticulousness. Every machine has redundant power backups for testing and security. The hum and beeps of all the machines represent millions of domains, mailboxes, products and services.
Customers depend on security, reliability, accuracy and professionalism. Every day at work our teams ensure that every aspect, from security to equipment organization to functionality to maintenance, is seamlessly conducted. Q9 helps us out with multiple service points, generators and a contract of 100% service availability. When the blackout struck the Eastern Seaboard circuits in August 2003, Q9 remained online with their downtown NOC fully redundant and emergency plans enacted. Last year we moved to Q9 because of the reliable and consistent service it enables Tucows to pass onto its customers.
Tucows employees love the Internet. We are passionate about our work and almost daily there are internal challenges to see who has the best new tech toy or website reference. The abstract part about working in the Internet industry is that unless you are logged into the physical devices or visiting the data centre cages, you reside in the top layer and your own imagination. Now when I write about our devices I will have a much better visual of some of our infrastructure. Unlike a former coworker, I did not hug the machines! Instead, I just smiled and secretly waved.
Seeing the strength of the Tucows network, from the fibre drop to the servers, is a rare treat. Tours of Q9 are infrequent for security and logistical reasons. Access to the site is strictly controlled with only highly technical staff members granted security clearance to the data centre and our cages. Our Network Operations Centre (NOC) and Operations teams at Tucows headquarters conduct monitoring with a number of sophisticated remote systems. We also have staff who stay onsite at each of our data centres to coordinate with multiple sites and the team back at headquarters.
Our cage is large, with rows and racks of servers, massive storage devices, routers and cables. We use the best of the best equipment, including